Shipping FAQ
USPS Claims Support Guide for Clients
USPS Claims Support Guide for Clients At ODF, we understand that shipping issues can happen, and we’re here to help you navigate USPS claims efficiently. This guide outlines the types of claims we can assist with, what steps you or your customer may ...
Tracking Links That Don't Update or Show Movement
Overview: If you're experiencing issues with tracking links that don’t show movement or updates, here’s what to do based on the status of your package. Follow these steps to resolve the issue efficiently. Tracking Shows No Movement (Package Not ...
What are the customs requirements for other countries?
We recommend that our clients conduct their own research on customs laws and requirements for the specific countries and cities to which they plan to ship. Regulations can vary significantly between smaller and larger orders. Bulk shipments often ...